Silvermine Solutions utilizes a 3rd party vendor, that manages milliions of clients, to provide you and your clients with a seamless, cost effective solution for your scheduling and customer management needs. This solution allows you to "white label" your solution, so your clients only see your brand.
Meet the personal assistant for your schedule (only better) that works 24/7 behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, your scheduling system is there to automatically send branded and customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier.
All you need to do is show up at the right time. Custom branded booking page to fit your business and offer more than just appointments: gift certificates, packages, memberships, group classes, and video conference integrations. From hair salons to virtual yoga instruction, you can create a digital booking experience for your customers that works for your business.
HIPAA-compliant, so even healthcare providers can feel secure using the software for in-person or telehealth bookings.
Grow your business when you can easily share your calendar via Facebook, Instagram, email, or your website to reach your customers where they are. Stay on top of your schedule with automatic calendar sync and notifications for new bookings.
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Solutions in Action.
IntegrationsSync your calendar with Google Calendar, iCloud, and Outlook. Then add integrations for a variety of your favorite business apps, including QuickBooks, Mailchimp, Constant Contact, Google Analytics, Facebook Pixel, Salesforce, Zoom, Google Hangouts, and many more. With Zapier, you can connect to over 500 more apps.
With companion apps for iOS and Android, managers and employees can manage their appointments on the go via a scheduling app.
Extra client offerings
With this solution, you can offer more than appointments. Offer your clients memberships, discounts, coupons, gift certificates, packages, and group classes, too. You also have the option to suggest add-ons at checkout.
Online payments allows you to accept payments through Stripe or Square right from your scheduling page. You can also save your clients' credit card information for future payments. Alternatively, you may redirect clients to PayPal.
During set-up, indicate the days and times you're available. Later, you can set up multiple meeting types and advanced preferences through your dashboard.
Decide how far in advance you want clients to schedule meetings by choosing a minimum number of hours before start time and a maximum number of days in advance. Toggle the client's ability to reschedule and cancel appointments on or off.
Other preferences include choosing your start time intervals, asking the calendar to minimize gaps, and "looking busy" by reducing the number of available appointments.
Access advanced reporting on appointments, revenue, cancellations and no shows, and more through your dashboard. You can also create a custom intake form, and Acuity will capture and store client answers for you
Branding and customization Add your logo, change color and font, and customize your scheduling information and copy.
Reminder emails and text messages
Cut down on time you spend sending emails using custom reminder emails and text messages. Acuity provides customizable templates you can set up for initial confirmation, up to three reminders, cancellation and rescheduling emails, and follow-ups.
After filling out the template, indicate when you would like the email to send (e.g., 24 hours before the appointment or two days after appointment), and Acuity handles the rest for you.