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Director of Membership & Sponsorship | RBMA

Turning membership, sponsorship, and events into a stronger professional community.

A practical approach for helping RBMA grow by making the association feel more connected, more useful, and more essential to the people leading radiology business management.

The strongest associations do not grow because they send more messages. They grow because members recognize themselves in the work, sponsors see a clear path to meaningful value, and every event creates a reason to stay connected after the room empties.

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Community as strategy

The strongest associations do not simply gather professionals. They create the trusted space where practical wisdom moves from one member to another.

Membership grows when people feel the association is helping them do the work better, not just keeping them informed.

The work is to fertilize the ground so growth becomes organic.

Point of View

Membership is not a list. It is a living system.

The most valuable association work happens in the space between formal programming and real human need.

A member may come to RBMA looking for education, benchmarks, regulatory insight, operational guidance, or a professional credential of belonging. But underneath those needs is something more durable: the need to know how other serious people are navigating the same pressures.

That is the difference between an organization that distributes information and an association that becomes indispensable. Information can be found in many places. Community is harder to build. It requires trust, rhythm, relevance, and repeated moments where members discover that the person across the table, on the webinar, in the forum, or in the hallway understands the complexity of their work.

Sponsorship belongs inside that same ecosystem. The best sponsors are not interruptions to the member experience; they are carefully aligned resources that help members solve problems, see what is changing, and make better decisions. When sponsor value is designed around member value, both become stronger.

That is the opportunity: build a growth system where campaigns create movement, events create connection, sponsors create practical value, and members feel that RBMA is not simply something they belong to — it is something that belongs to them.

Strategic Priorities

A connected growth system for members, sponsors, and the association.

My approach would focus on making RBMA’s growth work more integrated, more measurable, and more human — connecting recruitment, retention, sponsor stewardship, event strategy, and communications into one operating rhythm.

1

Clarify the member value journey

Map how prospects become members, how new members become engaged participants, and how engaged members become advocates, renewals, contributors, and community builders.

2

Turn sponsorship into year-round value

Treat sponsor relationships as full-year partnerships, not isolated deliverables. Build onboarding, visibility planning, event activation, performance reporting, and renewal conversations into a structured stewardship calendar.

3

Use events as growth catalysts

Make conferences, webinars, forums, and in-person gatherings work harder as platforms for recruitment, retention, sponsor visibility, peer connection, and post-event follow-up.

4

Segment campaigns around need

Build targeted campaigns around member type, career stage, practice role, engagement level, renewal timing, event behavior, and sponsor relevance so communications feel useful rather than generic.

5

Make community visible

Elevate peer exchange, practical wins, member stories, forum activity, volunteer pathways, and sponsor-supported insights so prospects can see what belonging to RBMA actually feels like.

6

Measure what compounds

Track the indicators that connect activity to growth: recruitment sources, renewal risk, engagement depth, sponsor utilization, event conversion, campaign performance, and partner satisfaction.

Operating Model

How I would connect membership and sponsorship.

The goal is not more activity. The goal is better alignment — so each campaign, event, sponsor touchpoint, and member communication strengthens the whole system.

Listen

Understand the real jobs members need RBMA to perform.

Use conversations, surveys, event feedback, forum activity, renewal patterns, and staff insight to identify where members need guidance, connection, benchmarking, education, and community.

Segment

Match value to the right audience.

Build audience groups by role, interest, engagement, renewal status, event history, and sponsor relevance so campaigns feel timely and specific.

Activate

Create campaigns that move people closer.

Use membership campaigns, event promotions, sponsor-supported resources, webinars, forums, and follow-up sequences to move prospects and members into deeper participation.

Renew

Make value visible before the renewal decision.

Build sponsor and member renewal paths that show outcomes, reinforce belonging, surface next opportunities, and make continued participation feel natural.

First 90 Days

A practical start: learn fast, align the system, then build momentum.

I would begin by understanding what is already working, where the friction lives, and where small improvements could quickly increase membership value, sponsor confidence, and team clarity.

Days 1–30

Listen, map, and diagnose

Build a clear picture of RBMA’s membership funnel, sponsor portfolio, event calendar, communications rhythm, renewal cycle, team workflows, and performance metrics.

  • Meet with staff, leadership, sponsor contacts, and key member voices.
  • Review membership trends, sponsorship packages, renewals, event performance, and campaign history.
  • Identify quick wins in follow-up, segmentation, sponsor stewardship, and member communications.
Days 31–60

Build the growth rhythm

Establish a coordinated operating cadence that aligns membership, sponsorship, events, education, and communications around shared growth priorities.

  • Create a sponsor stewardship calendar from onboarding through renewal.
  • Define member segments and campaign paths for recruitment, renewal, and reactivation.
  • Connect event promotion and follow-up to both sponsor value and member engagement.
Days 61–90

Launch, measure, and refine

Move from assessment to execution with targeted campaigns, clearer sponsor reporting, and a simple dashboard that helps the team see what is working.

  • Launch priority recruitment, renewal, or sponsor activation campaigns.
  • Develop reporting around engagement, conversion, sponsor utilization, and renewal risk.
  • Recommend a 6–12 month growth plan based on early findings.
Performance Lens

The metrics should tell a story of community getting stronger.

Measurement matters most when it helps the team make better decisions. I would focus on practical indicators that show whether RBMA is growing not only in size, but in relevance, connection, and partner value.

Membership growth

New members, source of acquisition, segment conversion, campaign performance, and prospect-to-member movement.

Retention health

Renewal timing, engagement before renewal, at-risk segments, reactivation opportunities, and lapsed-member patterns.

Sponsor value

Package utilization, sponsor satisfaction, event activation, lead generation, visibility delivery, and renewal readiness.

Community depth

Event attendance, webinar engagement, forum participation, volunteer interest, content interaction, and peer-to-peer connection.

Guiding Principle

Members should not just understand the value of RBMA. They should feel it.

The strongest associations do more than deliver programs. They create belonging, confidence, and professional momentum. That is the opportunity I see in this role: to help RBMA grow by making the community more visible, the sponsor value more intentional, and the membership experience more connected.

Reeve McNamara
Association Growth | Membership Strategy | Sponsorship Stewardship | CRM/AMS Campaigns | Event-Driven Engagement
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