Marketing Blueprint
Building a scalable growth engine
OMS360 — a system-driven approach to referral growth, local patient acquisition, AI-powered marketing operations, and multi-location scale.
Point of View
OMS360 operates at the intersection of referral-driven healthcare growth and direct-to-consumer patient acquisition. The opportunity is not to improve individual marketing channels, but to build a unified system that connects referrals, local search, CRM, and AI-driven execution into a scalable growth engine.
Strategic Priorities
Build a Data-Driven Referral Engine
- Track and segment referral sources
- Identify high-value relationships
- Deploy tools to strengthen engagement
Dominate Local Patient Acquisition
- SEO, paid search, and GBP optimization
- Reputation and review strategy
- Conversion optimization across sites
Own the Marketing System
- CRM + automation + analytics stack
- Centralized reporting and visibility
- Repeatable workflows across practices
Apply AI to Execution & Scale
- AI agents for campaign execution
- Automated reporting and insights
- Content and workflow acceleration
The First 90 Days
Audit referral, DTC, and local search performance
Define ICP, referral segments, and priority markets
Implement CRM and reporting structure
Launch local + referral growth programs
Deploy AI workflows to scale execution
AI & Automation Approach
AI should not replace strategy—it should accelerate execution. The goal is to build lightweight systems that improve speed, insight, and scalability.
Guiding Principle
Growth is not driven by channels. It is driven by systems that connect visibility, relationships, and conversion.